La Redoute customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Mon–Fri 8 am–8 pm · Sat 9 am–6 pm
Indicative hours, being checked.
Other ways to get in touch
- laredoute.fr
- Chat available
- La Redoute app
- WhatsApp, Messenger, form https://www.laredoute.fr/contact-email.aspx
Before you call
La Redoute is an online fashion and home store. Returns are free within 30 days. The La Redoute Carte gives loyalty benefits.
Frequently asked questions
Are returns free at La Redoute?
Yes, La Redoute offers free returns within 30 days for most items. In your customer area, create a return label and drop the parcel at a point relais (parcel pick-up point).
Does La Redoute offer payment in 3 instalments?
Yes, with La Redoute Carte (revolving credit) or in 3 interest-free instalments on some orders. Conditions shown at checkout.
How do I track my La Redoute order?
On laredoute.fr, in 'Mes commandes' (My orders), with your confirmation email. A tracking email with the parcel number is sent as soon as the order ships.
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