Casino customer service
How to contact Casino
Other ways to get in touch
- casino.fr
- Casino app
- Casino card
Before you call
Casino (Géant Casino, Monoprix, Franprix) offers online shopping and drive (order online, collect by car). The Casino card is a loyalty programme where you build up savings.
Frequently asked questions
Does Casino offer home delivery?
Yes, via casino.fr or Monoprix.fr depending on your area. Express deliveries (1 hour) are available in some cities through partnerships (Gorillas, etc.).
My Casino order is incomplete. What should I do?
The missing product is refunded on your next purchase or by bank transfer.
How do I cancel the Casino card?
The linked payment card must be cancelled separately with their financial partner.
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