Deliveroo customer service
How to contact Deliveroo
Other ways to get in touch
- deliveroo.fr
- Deliveroo app
- aide.deliveroo.fr
- Help in the app; form https://deliveroo.fr/fr/contact ; customersupport@deliveroo.fr
Before you call
Deliveroo is a home meal delivery platform. If there is a problem with an order (missing item, mistake), report it in the app immediately after delivery.
Frequently asked questions
My Deliveroo order arrived cold or incomplete?
Report the problem directly in the Deliveroo app ('Help' > 'Problem with an order') within one hour of delivery. A refund or credit is possible.
How do I become a Deliveroo rider?
Via deliveroo.fr/fr/apply/rider. You need a vehicle (bike, scooter, car), a smartphone and the right to work in France. Training is available online.
Is Deliveroo available in my city?
Check on deliveroo.fr by entering your address. Deliveroo covers the main French cities. If your area is not covered, you can make a request on the website.
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