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Citroën customer service

Phone number, opening hours and other ways to get in touch

Opening hours

  • Monday9 am – 6 pm
  • Tuesday9 am – 6 pm
  • Wednesday9 am – 6 pm
  • Thursday9 am – 6 pm
  • Friday9 am – 6 pm
  • SaturdayClosed
  • SundayClosed

Hours taken from the official website, Paris time (CET/CEST).

Other ways to get in touch

  • citroen.fr
  • Dealer network
  • MyCitroën app
  • Buying a car: 09 69 32 79 30; Citroën AMI: 09 70 26 70 26

Before you call

Citroën offers a 2-year manufacturer warranty. My Citroën Assistance is available 24/7. Servicing can be done anywhere in the approved Citroën network.

Frequently asked questions

How do I activate My Citroën Connect?

On citroen.fr or the MyCitroën app. Enter your VIN (chassis number, on your carte grise, the vehicle registration certificate). Some services require a subscription.

Does Citroën offer electric vehicles?

Yes. The ë-Citroën range includes the ë-C3, ë-Berlingo and ë-Jumpy. The AMI (electric two-seater) is also sold by Citroën.

How do I get my Citroën serviced after the warranty ends?

You can have your Citroën serviced at any approved or independent garage without losing your legal rights. The Citroën network guarantees quality and original parts.

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