Lacoste customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Monday9 am – 7 pm
- Tuesday9 am – 7 pm
- Wednesday9 am – 7 pm
- Thursday9 am – 7 pm
- Friday9 am – 7 pm
- Saturday9 am – 7 pm
- SundayClosed
Hours taken from the official website, Paris time (CET/CEST).
Other ways to get in touch
- lacoste.com
- Chat available
- Lacoste stores
Before you call
Lacoste is a French premium ready-to-wear brand. The warranty is 2 years. Beware of counterfeits — buy only on lacoste.com or in official stores.
Frequently asked questions
How do I check if a Lacoste item is genuine?
Buy only on lacoste.com or in official stores. Genuine Lacoste polos have a precisely embroidered crocodile, neat seams and quality materials. If in doubt, contact after-sales service.
Does Lacoste offer free returns?
Returns are free within 30 days for purchases on lacoste.com. In store, exchange or refund depends on the local policy.
Can I personalise items at Lacoste?
Yes, some iconic pieces (such as the L1212 polo) can be personalised with initials on lacoste.com. Delivery takes 5 to 7 working days longer.
Mango
Marionnaud
Naf Naf
Nike
Nocibé
Optical Center
Printemps
Promod