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Carrefour customer service

How to contact Carrefour

Other ways to get in touch

  • carrefour.fr
  • Carrefour app
  • Carrefour Plus card

Before you call

Carrefour is France's leading retailer. Online shopping, drive (order online, collect by car) and home delivery are available. The Carrefour Plus card gives instant discounts.

Frequently asked questions

How does Carrefour drive work?

Order on carrefour.fr or the app. Choose a pickup time slot at your drive. Pay online. Collect your shopping without leaving your car.

Is the Carrefour Plus card free?

The Carrefour Plus card is free. It gives instant discounts on partner products and builds up benefits. Ask at the checkout or on carrefour.fr.

Does Carrefour refund the difference if it is cheaper elsewhere?

Carrefour offers the 'Prix les moins chers' (lowest prices) guarantee on many national-brand products. If there is a difference, contact customer service for a credit note.

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