Castorama customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Monday8 am – 8 pm
- Tuesday8 am – 8 pm
- Wednesday8 am – 8 pm
- Thursday8 am – 8 pm
- Friday8 am – 8 pm
- Saturday8 am – 8 pm
- SundayClosed
Hours taken from the official website, Paris time (CET/CEST).
Other ways to get in touch
- castorama.fr
- Chat on the website
- Castorama app
Before you call
Castorama is a DIY chain with many workshops and services. The Castorama loyalty card gives benefits. Returns are accepted within 30 days.
Frequently asked questions
Does Castorama offer DIY classes?
Yes. Many Castorama stores run free workshops (painting, tiling, plumbing...). Check the programme on castorama.fr or call your store.
How do I order online from Castorama?
On castorama.fr. Home delivery or in-store pickup (Click & Collect, often ready in 2 hours). Secure online payment.
Does Castorama take back unused materials?
Yes. Most unopened products can be returned within 30 days with the receipt. Some exceptions apply (cut products, opened liquids).
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