Club Med customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Monday9 am – 7 pm
- Tuesday9 am – 7 pm
- Wednesday9 am – 7 pm
- Thursday9 am – 7 pm
- Friday9 am – 7 pm
- Saturday9 am – 7 pm
- Sunday10 am – 6 pm
Hours taken from the official website, Paris time (CET/CEST).
Other ways to get in touch
- clubmed.fr
- Club Med app
- Club Med agencies
Before you call
Club Med offers all-inclusive stays in upmarket holiday villages. The 'all-inclusive' concept covers meals, activities, entertainment and sports.
Frequently asked questions
What is included in a Club Med stay?
All-inclusive Club Med stays include accommodation, meals (breakfast, lunch, dinner, snacks), drinks, sports activities, entertainment, ski lessons (in winter) and childcare, depending on the package.
How do I cancel a Club Med stay?
Cancellation terms depend on the date and type of stay. Cancellation fees increase over time. Cancellation insurance is recommended.
Does Club Med offer early booking deals?
Yes. Early bookings (6 to 12 months ahead) often get lower prices. Summer Congés Payés (paid holiday period) fill up fast. Book on clubmed.fr as soon as possible.
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