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McDonald's customer service

How to contact McDonald's

Other ways to get in touch

  • mcdonalds.fr
  • McDonald's app
  • Service in the restaurant

Before you call

McDonald's France offers ordering in the app, Click & Collect and delivery. If there is a problem, the restaurant manager can usually solve it right away.

Frequently asked questions

How do I use the McDonald's app to earn points?

Download the McDonald's app. Scan the QR code before each order to collect points and access exclusive offers (€1 menu, free fries, etc.).

Does McDonald's have vegetarian or vegan options?

Yes, McDonald's France offers vegetarian burgers (McPlant) and salads. The menu changes regularly. Check on mcdonalds.fr or in the app.

Can I order McDonald's for home delivery?

Yes, through the McDonald's app (with Uber Eats built in) or directly on Uber Eats, Deliveroo or Just Eat. Delivery is available in most large cities.

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