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Lidl customer service

Phone number, opening hours and other ways to get in touch

Opening hours

  • Monday8:30 am – 7:30 pm
  • Tuesday8:30 am – 7:30 pm
  • Wednesday8:30 am – 7:30 pm
  • Thursday8:30 am – 7:30 pm
  • Friday8:30 am – 7:30 pm
  • Saturday8:30 am – 7:30 pm
  • SundayClosed

Hours taken from the official website, Paris time (CET/CEST).

Other ways to get in touch

  • lidl.fr
  • Lidl Plus app
  • Customer service in store

Before you call

Lidl is a German discount retailer, widely recognised for value for money. The Lidl Plus app offers exclusive discount coupons. The refund policy is simple.

Frequently asked questions

What is Lidl's return policy?

Lidl has a 'satisfied or your money back' guarantee: return any product in store for an exchange or refund, with no reason required.

Is the Lidl Plus app free?

Yes, Lidl Plus is free and offers exclusive coupons, a points programme and personalised offers. Available on iOS and Android.

Does Lidl sell organic products?

Yes, Lidl's Bioness range offers certified organic products at very competitive prices. Available in store depending on supply.

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