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La Banque Postale customer service

Phone number, opening hours and other ways to get in touch

Opening hours

  • Mon–Fri 8 am–8 pm · Sat 9 am–6 pm

Indicative hours, being checked.

Other ways to get in touch

  • Customer area: labanquepostale.fr
  • La Banque Postale app
  • La Poste offices

Before you call

La Banque Postale is available in every La Poste office in France. It is especially suited to people on low incomes (Livret A (regulated savings account), account with no fees).

Frequently asked questions

Does La Banque Postale accept everyone?

Yes, La Banque Postale has a public service mission and cannot refuse a current account (droit au compte, the legal right to a bank account). This is what makes it different.

How do I access my La Banque Postale account?

On labanquepostale.fr, in the mobile app or in any La Poste office. Your login ID is on your account opening contract.

Does La Banque Postale offer mortgages?

Yes, La Banque Postale is a major mortgage lender, especially for civil servants. Simulation on labanquepostale.fr.

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