Macif customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Monday8 am – 8 pm
- Tuesday8 am – 8 pm
- Wednesday8 am – 8 pm
- Thursday8 am – 8 pm
- Friday8 am – 8 pm
- Saturday9 am – 5 pm
- SundayClosed
Hours taken from the official website, Paris time (CET/CEST).
Other ways to get in touch
- Customer area: macif.fr
- Macif app
- Macif branches
- Members' assistance 0 800 774 774 (24/7)
Before you call
Macif is a mutuelle (member-owned insurer); a sociétaire (member) is a customer. Car, home, health, savings. Members are entitled to a share of the profits.
Frequently asked questions
Macif: how do I become a member?
When you take out your first Macif contract, you automatically become a member (sociétaire). This gives you the right to attend general meetings and to the annual rebate.
How do I report a car accident to Macif?
On macif.fr, in the app, by phone or in a branch. Prepare the constat amiable (joint accident report form). For emergencies, the assistance number is on your carte verte (insurance certificate).
Does Macif offer bike insurance?
Yes, Macif offers bike insurance (theft, damage, assistance) for standard and electric bikes. Quote on macif.fr.
MAIF
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Monabanq
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Société Générale