Monabanq customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Monday8 am – 9 pm
- Tuesday8 am – 9 pm
- Wednesday8 am – 9 pm
- Thursday8 am – 9 pm
- Friday8 am – 9 pm
- Saturday8 am – 4:30 pm
- SundayClosed
Hours taken from the official website, Paris time (CET/CEST).
Other ways to get in touch
- monabanq.com
- Monabanq app
- Report a lost or stolen card (opposition): 03 88 39 85 78
Before you call
Monabanq is the online bank of the Crédit Mutuel group, with a dedicated human adviser.
Frequently asked questions
Is Monabanq free?
No, Monabanq charges a monthly fee (about €2). In return, a dedicated human adviser is included.
Can I talk to a real adviser at Monabanq?
Yes, this is its main strength. Each customer has an adviser who can be reached by phone, email and secure messaging.
Does Monabanq accept people on the banking blacklist (interdits bancaires)?
No. Like any bank, Monabanq checks the Banque de France register.
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