PayPal customer service
How to contact PayPal
Other ways to get in touch
- Dispute resolution: paypal.com/disputes
- Chat: via your PayPal account
- Security 24/7 via the app
- Chat and messaging from the help centre (when logged in)
Before you call
PayPal offers buyer protection on purchases. If there is a dispute, first open a case in your PayPal account ('Résolution des problèmes' / Resolution Center section) before calling.
Frequently asked questions
How do I open a PayPal dispute for an item not delivered?
On paypal.com, in the 'Résolution des problèmes' (Resolution Center) section of your account. Deadline: 180 days after the payment date. Buyer protection covers most purchases.
My PayPal account is limited. What should I do?
PayPal may limit an account if suspicious activity is detected. Log in and follow the steps shown to remove the limitation.
Is PayPal safe for online shopping?
Yes, PayPal protects your bank details. Buyer protection covers items not received or not as described. A refund is possible under certain conditions.
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