
PAP (Particulier à Particulier) customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Mon–Fri 9 am–6 pm
Indicative hours, being checked.
Other ways to get in touch
- pap.fr
- Email via form
- PAP app
Before you call
PAP (De Particulier à Particulier, 'from private person to private person') is the leading website for property deals without an agency. Buying, selling and renting directly between private individuals.
Frequently asked questions
Does PAP help you avoid agency fees?
Yes, that is PAP's purpose: putting buyers and sellers, or landlords and tenants, in direct contact without an agency, and therefore without agency fees.
How do I post an ad on PAP?
On pap.fr or the app. Creating an account is free. Ads from private individuals are paid (from a few euros). They are published on several partner portals.
Does PAP offer tools for writing a lease?
Yes, PAP offers downloadable lease templates (loi Alur, French housing law). You can also buy complete kits (lease + état des lieux (property condition report) + guarantees) on pap.fr.
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