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Promovacances customer service

Phone number, opening hours and other ways to get in touch

Opening hours

  • Mon–Sat 9 am–8 pm

Indicative hours, being checked.

Other ways to get in touch

  • promovacances.com
  • App
  • Chat available

Before you call

Online tour operator offering holidays, flights and hotels. Part of the Karavel-Promovacances group.

Frequently asked questions

Is Promovacances a tour operator or a comparison site?

It is an online tour operator. It sells its own packages, with a real contractual relationship.

How do I cancel a Promovacances holiday?

Fees vary depending on the provider and how long before departure you cancel.

Is Promovacances reliable?

Yes, it is registered with Atout France. Travellers are protected by the financial guarantee.

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