BP
BNP Paribas customer service
Contacts and procedures depend on your local agency
Other ways to get in touch
- Customer area: mabanque.bnpparibas.fr
- Mes Comptes app
- BNP Paribas branches
- Adviser's direct line, secure messaging, chat
Before you call
Have your customer number and an ID document ready for any verification. BNP has a fraud service available 24/7.
Frequently asked questions
How do I report bank fraud to BNP Paribas?
Bank cards can be blocked immediately, 24/7. Also report it on perceval.gouv.fr.
Does BNP Paribas offer a free online bank?
BNP offers Hello bank!, its 100% mobile subsidiary, with a free current account subject to conditions. More information on hellobank.fr.
How do I get an authorised overdraft from BNP?
In your customer area or in a branch. The amount depends on your profile. Have your last 3 bank statements and proof of income ready.
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