Crédit Mutuel customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Monday8:30 am – 7 pm
- Tuesday8:30 am – 7 pm
- Wednesday8:30 am – 7 pm
- Thursday8:30 am – 7 pm
- Friday8:30 am – 7 pm
- Saturday8:30 am – 4 pm
- SundayClosed
Hours taken from the official website, Paris time (CET/CEST).
Other ways to get in touch
- Customer area: creditmutuel.fr
- Crédit Mutuel app
- Local branches
Before you call
Crédit Mutuel is a cooperative bank with local branches. The number varies depending on your regional federation. Have your account number ready.
Frequently asked questions
Crédit Mutuel: how do I make a transfer online?
In your creditmutuel.fr customer area, section 'Virements'. Have the recipient's IBAN ready. A validation code is sent by text message for security.
Can I open a Crédit Mutuel account without going to a branch?
Crédit Mutuel has launched online offers but remains very rooted in its branch network. For some services, an appointment in a branch is still necessary.
How do I get my Crédit Mutuel RIB?
In your online customer area, section 'Mes comptes > Mon RIB' (bank details slip). Also available in the mobile app.
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