Direct Assurance customer service

Phone number, opening hours and other ways to get in touch

Opening hours

Monday8:30 am – 8 pm
Tuesday8:30 am – 8 pm
Wednesday8:30 am – 8 pm
Thursday8:30 am – 8 pm
Friday8:30 am – 8 pm
Saturday9 am – 4 pm
SundayClosed

Hours taken from the official website, Paris time (CET/CEST).

Other ways to get in touch

Customer area: direct-assurance.fr
Direct Assurance app
WhatsApp 09 70 80 80 04 (Mon–Fri 9 am–6 pm)

Before you call

Direct Assurance specialises in online car and home insurance. The bonus-malus (no-claims bonus/penalty system) is taken into account. Easy cancellation from the customer area.

Frequently asked questions

Is Direct Assurance cheaper than others?

Direct Assurance is often competitive because it has no branch network. Use a comparison site (LesFurets, Assurland) to compare with your exact profile.

How do I make a claim with Direct Assurance?

For road accidents, first fill in a constat amiable (joint accident report).

Does Direct Assurance cover glass breakage?

Yes. The bris de glace (glass breakage) option is available on comprehensive policies and can be added to other policies. No excess if you use their approved network.

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