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Caisse d'Épargne customer service

Contacts and procedures depend on your local agency

Other ways to get in touch

  • Customer area: caisse-epargne.fr
  • Caisse d'Épargne app
  • Regional branches
  • Online appointment with an adviser

Before you call

Caisse d'Épargne is a cooperative bank with a large branch network. For support, each region has its own number.

Frequently asked questions

Does Caisse d'Épargne offer the Livret A?

Yes. The Livret A (regulated savings account) is available at all Caisse d'Épargne banks. The rate is set by the State. You can open one in a branch or online, depending on the region.

How do I contact my Caisse d'Épargne adviser?

Through the app (secure messaging), in a branch or by phone. Your branch's number is on your bank card and your statements.

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