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Groupama customer service

Phone number, opening hours and other ways to get in touch

Opening hours

  • Monday12 am – 12 am
  • Tuesday12 am – 12 am
  • Wednesday12 am – 12 am
  • Thursday12 am – 12 am
  • Friday12 am – 12 am
  • Saturday12 am – 12 am
  • Sunday12 am – 12 am

Hours taken from the official website, Paris time (CET/CEST).

Other ways to get in touch

  • Customer area: groupama.fr
  • Groupama app
  • Local agencies
  • Regional office (search by postcode on groupama.fr)

Before you call

Groupama is a mutual insurer with a strong regional presence, especially in rural areas. Car, home, agricultural and health insurance.

Frequently asked questions

Does Groupama insure farms?

Yes, it is one of Groupama's specialities. They offer contracts suited to farmers, livestock breeders and winegrowers. Contact your local agency.

How do I report a claim to Groupama?

On groupama.fr, in the app, by phone or at an agency. For car claims, the constat amiable (joint accident report form) is essential. Deadline to report: 5 working days.

Does Groupama offer health plans for retirees?

Yes, Groupama has health plans for seniors with improved cover for dental care, optical care and hospital stays.

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