Hello Bank! customer service

Phone number, opening hours and other ways to get in touch

Opening hours

Indicative hours, being checked.

Hello Bank! is the mobile bank of BNP Paribas. Free current account and free Visa card. Everything is managed in the app.

Is Hello Bank! really free?

The Hello One account is free with a free Visa card (subject to monthly usage conditions). Paid premium offers with more benefits are available.

Is Hello Bank! covered by the BNP Paribas guarantee?

Yes, Hello Bank! is a BNP Paribas brand. Deposits are guaranteed by the Fonds de Garantie des Dépôts (deposit guarantee fund) up to €100,000.

How do I open a Hello Bank! account?

Fully online on hellobank.fr or in the app. Have your CNI (national ID card) and proof of address ready. Opening takes a few minutes.