
Uber Eats customer service
How to contact Uber Eats
Other ways to get in touch
- Uber Eats app
- help.uber.com/ubereats
- Help section of the Uber Eats app
Before you call
Uber Eats has no phone support. Everything is handled in the app. If there is a problem, report it within 24 hours of delivery.
Frequently asked questions
My Uber Eats order arrived with missing items?
In the app, go to 'Orders' > select the order > 'Get help' > 'Items were missing'. You will receive a credit or a refund.
How do I cancel an Uber Eats order?
You can cancel free of charge in the first few minutes. After that, a cancellation fee applies. In the app: current orders > cancel.
Does Uber Eats offer a subscription?
Yes, Uber One (formerly Eats Pass) gives free delivery and discounts on eligible orders. Available in the Uber Eats app.
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