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Uber Eats customer service

How to contact Uber Eats

Other ways to get in touch

  • Uber Eats app
  • help.uber.com/ubereats
  • Help section of the Uber Eats app

Before you call

Uber Eats has no phone support. Everything is handled in the app. If there is a problem, report it within 24 hours of delivery.

Frequently asked questions

My Uber Eats order arrived with missing items?

In the app, go to 'Orders' > select the order > 'Get help' > 'Items were missing'. You will receive a credit or a refund.

How do I cancel an Uber Eats order?

You can cancel free of charge in the first few minutes. After that, a cancellation fee applies. In the app: current orders > cancel.

Does Uber Eats offer a subscription?

Yes, Uber One (formerly Eats Pass) gives free delivery and discounts on eligible orders. Available in the Uber Eats app.

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Report an error

Page: Uber Eats. Thank you: every report is checked on the brand's official website before any change.

What is wrong?

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