Auchan customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- 7 days a week 8 am–9 pm, Sunday 8:30 am–1 pm
Hours taken from the official website, Paris time (CET/CEST).
Other ways to get in touch
- auchan.fr
- Auchan app
- Auchan card
Before you call
Auchan offers online grocery shopping with home delivery or drive (order online, pick up by car). The Auchan loyalty card earns points. Complaints are handled at the checkout, by customer service or by phone.
Frequently asked questions
Does Auchan offer home delivery?
Yes, through auchan.fr or the app. Home delivery or drive pick-up. Free delivery above a certain order amount.
How do I use my Auchan loyalty points?
Waaoh points (Auchan's loyalty programme) are converted into vouchers. Check your balance on auchan.fr or at the checkout with your loyalty card.
Does Auchan take back used electronic devices?
Yes, Auchan takes part in electronics take-back programmes as part of its environmental policy. Ask at your local hypermarket.
Burger King
Carrefour
Casino
Chronodrive
Deliveroo
Domino's Pizza
E.Leclerc