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Aldi customer service

Phone number, opening hours and other ways to get in touch

Opening hours

  • Monday9 am – 5 pm
  • Tuesday9 am – 5 pm
  • Wednesday9 am – 5 pm
  • Thursday9 am – 5 pm
  • Friday9 am – 5 pm
  • SaturdayClosed
  • SundayClosed

Hours taken from the official website, Paris time (CET/CEST).

Other ways to get in touch

  • aldi.fr
  • Customer service in store
  • Form and Messenger

Before you call

Aldi is a German discount supermarket with a strong presence in France. Its satisfaction guarantee is a key policy: refund or exchange on any product, no reason needed.

Frequently asked questions

What is Aldi's return policy?

Aldi offers a 'Satisfied or your money back' guarantee on all products. Return the item to the store, with or without a receipt, for a refund or exchange.

Does Aldi sell organic products?

Yes, Aldi's Nature & Bio range offers certified organic products at competitive prices. Available in all Aldi stores.

Can I order from Aldi online?

Aldi France has a limited online shop (special offers, tech, garden). Food products are not available for delivery. Order on aldi.fr.

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