Spotify customer service
How to contact Spotify
Other ways to get in touch
- support.spotify.com
- Spotify app
- Spotify Community
- 'Écrivez-nous un message' (Send us a message) form ; Spotify Community
Before you call
Spotify is the leading music streaming platform. There is no phone support. The chat on support.spotify.com replies within a few minutes.
Frequently asked questions
How do I cancel Spotify Premium?
In your account on spotify.com > Account > Manage subscription > Cancel Premium. Cancellation takes effect at the end of the paid period. You then switch to a free account.
Spotify Family: how many people?
Spotify Family covers up to 6 Premium accounts for people living at the same address. Each member has their own account and recommendations.
How do I download Spotify music for offline listening?
Turn on 'Download' for a playlist, album or podcast in the mobile app. Requires a Premium subscription. Limit of 10,000 tracks on 5 devices.
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