
Deezer customer service
How to contact Deezer
Other ways to get in touch
- deezer.com/fr/support
- Deezer app
- Chat and form https://support.deezer.com/hc/fr
Before you call
Deezer is a French music streaming service. No phone support. Online support usually replies within 24–48 hours.
Frequently asked questions
How do I cancel my Deezer subscription?
On deezer.com, log in > Settings > Subscription > Cancel. Cancellation takes effect at the end of the paid period. Use the contact form if needed.
Deezer HiFi: what sound quality?
Deezer HiFi offers FLAC sound at 1411 kbps (CD quality). Available on some premium plans. Works with compatible DACs and Hi-Fi speakers.
Can I listen to Deezer offline?
Yes. Offline listening is available on paid subscriptions. Download your playlists and albums in the app. Up to 6 devices allowed.
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