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Deezer customer service

How to contact Deezer

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Before you call

Deezer is a French music streaming service. No phone support. Online support usually replies within 24–48 hours.

Frequently asked questions

How do I cancel my Deezer subscription?

On deezer.com, log in > Settings > Subscription > Cancel. Cancellation takes effect at the end of the paid period. Use the contact form if needed.

Deezer HiFi: what sound quality?

Deezer HiFi offers FLAC sound at 1411 kbps (CD quality). Available on some premium plans. Works with compatible DACs and Hi-Fi speakers.

Can I listen to Deezer offline?

Yes. Offline listening is available on paid subscriptions. Download your playlists and albums in the app. Up to 6 devices allowed.

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Page: Deezer. Thank you: every report is checked on the brand's official website before any change.

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