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Uniqlo customer service

How to contact Uniqlo

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Before you call

Uniqlo is a Japanese brand known for quality basics. Returns accepted within 30 days with original tags and packaging.

Frequently asked questions

Are Uniqlo sizes the same as French sizes?

Uniqlo sizes are slightly smaller than standard European sizes. It is best to take one size up. Check the size guide on uniqlo.com.

Does Uniqlo offer free delivery?

Delivery is free above a certain amount (varies with offers). In-store pickup is free from the first item.

How do I care for Uniqlo Ultra Light Down jackets?

Machine wash at 30°C. Tumble dry on low heat with dryer balls to fluff up the filling. Do not wring. Uniqlo recommends this care to keep the jacket warm.

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