Audi customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Monday8:30 am – 7 pm
- Tuesday8:30 am – 7 pm
- Wednesday8:30 am – 7 pm
- Thursday8:30 am – 7 pm
- Friday8:30 am – 7 pm
- Saturday8:30 am – 7 pm
- SundayClosed
Hours taken from the official website, Paris time (CET/CEST).
Other ways to get in touch
- audi.fr
- Audi dealer network
- myAudi app
- Online form
Before you call
For Audi after-sales service, the approved dealer network is the first point of contact for warranties and repairs. Audi offers a 2-year manufacturer warranty that can be extended.
Frequently asked questions
How long is the Audi warranty?
Audi offers a 2-year manufacturer warranty with no mileage limit. It can be extended up to 5 years with Audi Extended Warranty. Check with your dealer.
How do I activate Audi connected services?
Through the myAudi app or the myAudi.de portal. Some services require a subscription (real-time traffic, e-Call, etc.).
Does Audi offer electric models?
Yes, the Audi e-tron range includes 100% electric SUVs and saloons. Plug-in hybrids Q3, Q5, A6, etc. are also available as PHEV.
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