
B&YOU customer service
How to contact B&YOU
Other ways to get in touch
- Customer area: mobile.bouyguestelecom.fr/bye
- Online chat available
- 100% digital support (B&YOU customer area)
Before you call
B&YOU is Bouygues Telecom's no-commitment range. Customer service is run by Bouygues Telecom. Have your line number ready.
Frequently asked questions
Is B&YOU really no-commitment?
Yes, all B&YOU plans are no-commitment. You can cancel at any time at no cost, with 10 days' notice.
Can I keep my number when I switch to B&YOU?
Yes, number transfer is free.
Does B&YOU cover the DOM-TOM?
Some plans include calls to the DOM (French overseas departments). Check your plan details on bouyguestelecom.fr/b-you.
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