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B&YOU customer service

How to contact B&YOU

Other ways to get in touch

  • Customer area: mobile.bouyguestelecom.fr/bye
  • Online chat available
  • 100% digital support (B&YOU customer area)

Before you call

B&YOU is Bouygues Telecom's no-commitment range. Customer service is run by Bouygues Telecom. Have your line number ready.

Frequently asked questions

Is B&YOU really no-commitment?

Yes, all B&YOU plans are no-commitment. You can cancel at any time at no cost, with 10 days' notice.

Can I keep my number when I switch to B&YOU?

Yes, number transfer is free.

Does B&YOU cover the DOM-TOM?

Some plans include calls to the DOM (French overseas departments). Check your plan details on bouyguestelecom.fr/b-you.

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