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Banque Populaire customer service

Contacts and procedures depend on your local agency

Other ways to get in touch

  • banquepopulaire.fr
  • Banque Populaire app
  • Local branches
  • Numbers in the app (Plus > Nous contacter) or customer area; 'nous contacter' (contact us) page of each regional bank

Before you call

Banque Populaire is a regional cooperative bank in the BPCE group. Have your customer number ready.

Frequently asked questions

Are Banque Populaire and Caisse d'Épargne the same group?

Yes, both are part of the BPCE group, but they remain separate entities with their own branches.

How do I open a Banque Populaire account?

In a branch or on banquepopulaire.fr. Have your CNI (French national ID card), proof of address and RIB (bank details form) ready.

Does Banque Populaire offer business loans?

Yes, it is very active in financing professionals, craftspeople and SMEs. Book an appointment with a dedicated adviser.

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