Brother customer service

How to contact Brother

Other ways to get in touch

Write down the exact model of your Brother printer (label on the back) before calling.

My Brother printer shows 'Remplac. encre' (Replace ink) with new cartridges?

Reset the ink counter from the printer menu (Encre > Réinitialiser / Ink > Reset).

Does Brother recommend specific cartridges?

Brother recommends its original LC cartridges. Compatible cartridges may void the warranty.

How do I connect my Brother printer to Wi-Fi?

From the printer menu: Réseau > WLAN > Config. assistant (Network > WLAN > Setup Wizard). Or with the software provided on support.brother.fr.