Dyson customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Monday8 am – 8 pm
- Tuesday8 am – 8 pm
- Wednesday8 am – 8 pm
- Thursday8 am – 8 pm
- Friday8 am – 8 pm
- Saturday9 am – 6 pm
- SundayClosed
Hours taken from the official website, Paris time (CET/CEST).
Other ways to get in touch
- Chat: dyson.fr
- Repair at an approved centre
- MyDyson app
Before you call
Register your product on dyson.fr as soon as you buy it. This activates the 2-year warranty and makes any after-sales exchange easier. The serial number is on the device.
Frequently asked questions
My Dyson vacuum has lost suction power?
Check and clean the filter (washable with water, 24 hours to dry). Check that the dust bin is empty and properly clipped in.
Can the Dyson warranty be transferred?
No. The Dyson warranty is personal and linked to the original buyer. It covers parts and labour for 2 years on registration.
Does Dyson repair devices after the warranty?
Yes, through paid after-sales service. Dyson can also exchange your device for a refurbished one at a reduced price.
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