Canon customer service

Phone number, opening hours and other ways to get in touch

Opening hours

Indicative hours, being checked.

For a Canon printer, write down the error code shown before you call. The serial number is on the label under the device or in the settings.

My Canon printer shows a print head error?

Run the automatic cleaning from the printer settings.

Where can I find compatible Canon cartridges?

Canon recommends original CLI/PGI cartridges. Compatible cartridges may void the warranty. Check the exact reference for your model on canon.fr.

Does the Canon warranty cover ink damage?

No. Damage caused by poor maintenance or non-compliant cartridges is not covered. The standard Canon warranty is 1 year.