BUT customer service

Phone number, opening hours and other ways to get in touch

Opening hours

Indicative hours, being checked.

BUT specialises in furniture and household appliances. Delivery and installation are available. Keep your order form for any after-sales service.

Does BUT install household appliances?

Yes. BUT offers delivery, installation and setup for large appliances. These services are paid and available when you order.

How do I track my BUT delivery?

On but.fr with your order number, or by text message if you gave your phone number when ordering. The carrier also contacts you the day before.

Does BUT take back my old appliance?

Yes. BUT takes back your old appliance when it delivers the new one (a legal obligation). This service is usually free.