Generali customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Monday12 am – 12 am
- Tuesday12 am – 12 am
- Wednesday12 am – 12 am
- Thursday12 am – 12 am
- Friday12 am – 12 am
- Saturday12 am – 12 am
- Sunday12 am – 12 am
Hours taken from the official website, Paris time (CET/CEST).
Other ways to get in touch
- Customer area: generali.fr
- Generali app
- Partner agencies
- Vehicle assistance follow-up 01 41 85 84 83
Before you call
Generali is an international insurer offering car, home, health and life insurance. For emergencies, the assistance number is on your contract.
Frequently asked questions
How do I report water damage to Generali?
Report it within 5 working days on generali.fr, in the app or by phone. Take photos of the damage before any cleaning. Also inform your syndic (building management company) if applicable.
Does Generali offer home insurance for tenants?
Yes, Generali home insurance is available for tenants (liability cover is mandatory) and owners. Get a quote online at generali.fr.
How do I cancel my Generali insurance?
Loi Hamon (consumer law): you can cancel car and home insurance at any time after 1 year of contract. By registered letter or via generali.fr.
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