Colissimo customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Mon–Sat 8 am–7 pm
Indicative hours, being checked.
Other ways to get in touch
- colissimo.fr
- laposte.fr/suivi
- La Poste app
Before you call
Colissimo is La Poste's standard parcel service. Track your parcel on laposte.fr/suivi. Delivery is possible to your letterbox, a post office or a pickup point.
Frequently asked questions
My parcel has been stuck in transit for more than 5 days?
Call 36 31 with your tracking number. An agent can open an investigation with the sorting centre.
Does Colissimo deliver to the DOM-TOM?
Yes. Colissimo international covers the DOM-TOM (French overseas territories). Delivery takes 7 to 15 days, depending on the destination.
How do I send a registered letter?
A recommandé (registered mail) is bought at a La Poste office, with proof of posting and acknowledgment of receipt.
CROUS
Demande HLM
FedEx
Impôts (DGFiP)
La Poste