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Eau & Assainissement customer service

Contacts and procedures depend on your local agency

Other ways to get in touch

  • Your mairie (town hall)
  • Local operator (Veolia, Suez, Saur...)
  • Local water service: contact details on the water bill or from the mairie

Before you call

Water services are managed locally. Look for the number specific to your commune on your water bill.

Frequently asked questions

Who manages the water in my commune?

Your mairie decides: direct management or delegated to an operator (Veolia, Suez, Saur...). The operator is shown on your bill.

My water is cut off. Who should I call?

Your local water operator (number on your bill). For a leak on a public road, call your mairie.

How do I dispute my water bill?

Contact your operator directly. If you used too much water because of a leak, a reduction may be granted with proof of repair.

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