France Travail customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Mon–Fri 8 am–5 pm
Indicative hours, being checked.
Other ways to get in touch
- francetravail.fr
- Mon espace app
- France Travail agencies
- From abroad: +33 1 77 86 39 49
Before you call
France Travail (formerly Pôle Emploi, the national employment agency) manages unemployment benefits, job search support and training.
Frequently asked questions
How do I register with France Travail?
On francetravail.fr, under 'M'inscrire' (Register). Registration takes 15 to 30 minutes. Have your Sécurité Sociale (social security) number, RIB (bank account details) and supporting documents ready.
How do I update my situation each month?
The monthly update (actualisation) is required to receive benefits. Do it on francetravail.fr, in the app or by calling 3949. Between the 28th and the 15th of the following month.
I found a job. Do I need to tell France Travail?
Yes, declare your return to work in your next monthly update. You may be able to combine part of your benefits with your salary, depending on the length of the contract.
Impôts (DGFiP)
La Poste
Préfecture / ANTS
Service-Public.fr
UPS
URSSAF
Assurance Retraite