Demande HLM customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Monday9 am – 7 pm
- Tuesday9 am – 7 pm
- Wednesday9 am – 7 pm
- Thursday9 am – 7 pm
- Friday9 am – 7 pm
- SaturdayClosed
- SundayClosed
Hours taken from the official website, Paris time (CET/CEST).
Other ways to get in touch
- demande-logement-social.gouv.fr
- Online application: https://www.service-public.gouv.fr/particuliers/vosdroits/R34754
Before you call
National portal for social housing applications. A single number valid throughout France.
Frequently asked questions
How do I apply for an HLM?
On demande-logement-social.gouv.fr. Free. You get a numéro unique de demande (NUD, unique application number) that must be renewed every year. HLM = social housing.
How long is the wait for an HLM?
From 6 months in rural areas to 10 years in Île-de-France (Paris region). Apply in several different areas.
Who can apply for an HLM?
Anyone legally resident in France, subject to income conditions.
FedEx
Impôts (DGFiP)
La Poste
Préfecture / ANTS
Service-Public.fr