Decathlon customer service
How to contact Decathlon
Other ways to get in touch
- decathlon.fr
- Decathlon app
- Chat available
- Stores
- Help « Une question ? » https://www.decathlon.fr/help/app/home ; acce-o.fr
Before you call
Decathlon offers a 2-year warranty on all products. An in-store repair service is available (bikes, skis...). Returns within 365 days for members.
Frequently asked questions
Does Decathlon repair bikes in store?
Yes. All Decathlon stores have a bike workshop. Servicing, repairs and adjustments are available. Book on decathlon.fr or directly in store.
Can I return a Decathlon item after 30 days?
Decathlon members get 365 days to return items. Without a card, returns are possible within 30 days. The item must be in its original condition, with proof of purchase.
Does Decathlon rent sports equipment?
Yes. Bike, ski and snowshoe rental is available in many stores. Check availability and prices on decathlon.fr or call your store.
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