Galeries Lafayette customer service

Phone number, opening hours and other ways to get in touch

Opening hours

Hours taken from the official website, Paris time (CET/CEST).

For online purchases, returns are free within 30 days. In store, exchanges within 15 days.

Can I return a Galeries Lafayette item without a receipt?

Yes, if you have the delivery note (online purchase). In store, a receipt is recommended.

Is the Galeries Lafayette loyalty card worth it?

It offers discounts, early invitations to the sales and cashback. It is free.

Does Galeries Lafayette offer personal shopping?

Yes, available by appointment in the department stores. Free service, booked via the website.