
Malakoff Humanis customer service
How to contact Malakoff Humanis
Other ways to get in touch
- malakoffhumanis.com
- Personal online area
Before you call
Malakoff Humanis is a social protection group (health, pension, prévoyance (disability and death cover)). Mainly B2B (companies) but also individual contracts.
Frequently asked questions
How do I access my Malakoff Humanis account?
On malakoffhumanis.com, create your personal area with your member number (on your card or your contract documents).
Does Malakoff Humanis manage my supplementary pension?
Yes, if you are a manager or non-manager in the private sector, Malakoff Humanis manages your ARRCO/AGIRC (supplementary pension scheme) points. Check your career statement on info-retraite.fr.
How do I report sick leave to Malakoff Humanis?
Send your sick leave certificate within 48 hours to your CPAM (local health insurance office) AND to Malakoff Humanis if you have a company prévoyance contract. The waiting period depends on your contract.
MGEN
Mutex
PharmaGDD
AG2R La Mondiale
Alan (Mutuelle)
Ameli / CPAM