Service-Public.fr customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Mon–Fri 8 am–8 pm
Indicative hours, being checked.
Other ways to get in touch
- service-public.fr
- Service-Public app
- 39 39 (administrative questions)
Before you call
Service-Public.fr is the official portal of the French administration. The 39 39 line answers general administrative questions and points you to the right office.
Frequently asked questions
Can the 39 39 line help me with every procedure?
The 39 39 is a general administrative information service. It guides you and explains your rights and procedures, but it cannot carry out procedures for you.
Does Service-Public.fr provide Cerfa forms?
Yes, all official forms (Cerfa, the standard French administrative forms) are available on service-public.fr. Search by topic or by form number.
How do I find the right administrative office?
On service-public.fr, the 'Annuaire' (Directory) section gives the contact details of local administrations based on your address: mairie (town hall), préfecture (regional state office), CAF (family benefits office), CPAM (local health insurance office), etc.
UPS
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