UPS customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Monday8 am – 7 pm
- Tuesday8 am – 7 pm
- Wednesday8 am – 7 pm
- Thursday8 am – 7 pm
- Friday8 am – 7 pm
- Saturday8 am – 5 pm
- SundayClosed
Hours taken from the official website, Paris time (CET/CEST).
Other ways to get in touch
- ups.com/fr-fr
- suivi.ups.com
- UPS Mobile app
- Virtual assistant, form ups.com/upsemail/input
Before you call
UPS is an international express carrier. Real-time tracking is available on ups.com. For missed deliveries, UPS makes 3 attempts or leaves the parcel at a pickup point.
Frequently asked questions
UPS could not deliver my parcel?
UPS leaves a delivery notice. Reschedule delivery or choose a pickup point via ups.com > tracking > manage delivery. 3 attempts maximum.
How do I send a parcel with UPS?
On ups.com, create your shipment, print the label and drop it off at a UPS Access Point (pharmacies, partner shops) or schedule a pickup.
Does UPS offer shipping insurance?
Yes, basic insurance is included. For valuable parcels, declare the exact value when you create the shipment to get suitable cover.
URSSAF
Assurance Retraite
Chronopost
Colissimo
CROUS
Demande HLM