Acer customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Monday9 am – 1 pm, 2 pm – 6 pm
- Tuesday9 am – 1 pm, 2 pm – 6 pm
- Wednesday9 am – 1 pm, 2 pm – 6 pm
- Thursday9 am – 1 pm, 2 pm – 6 pm
- Friday9 am – 1 pm, 2 pm – 6 pm
- SaturdayClosed
- SundayClosed
Hours taken from the official website, Paris time (CET/CEST).
Other ways to get in touch
- support.acer.com/fr
- Chat available on the website
Before you call
Write down your Acer device's serial number (label under the device) before calling. Support also offers an online diagnosis.
Frequently asked questions
How do I find my Acer's serial number?
On the label under the computer, or in Settings > System > About. It usually starts with NX.
Does Acer offer home repairs?
No, Acer uses a mail-in system with a prepaid return label to its repair centre.
How do I update my Acer's drivers?
On support.acer.com, enter your serial number to access the official drivers for your model.
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