Asus customer service

How to contact Asus

Other ways to get in touch

Have your device's serial number ready (label under the device or in the system settings). Asus support is in French.

My Asus PC will not start. What should I do?

Try starting it while holding the power button for 30 seconds. Check the charger.

How do I send my device for repair?

Repairs under warranty are free and return shipping is covered.

Does the Asus warranty cover drops?

No, the standard warranty covers manufacturing defects. The 2-year legal warranty covers hidden defects. Accidental damage requires insurance.