Boulanger customer service

Phone number, opening hours and other ways to get in touch

Opening hours

Hours taken from the official website, Paris time (CET/CEST).

Keep your receipt or order number. Boulanger offers a paid warranty extension. In-store after-sales service is often faster than by phone.

Can I return a Boulanger product without a reason?

Yes, within 30 days for online purchases (14 legal days + 16 extra days). In store, exchange or credit note depending on the store's policy.

Does Boulanger repair products out of warranty?

Yes, through its paid repair service.

How do I track my Boulanger repair?

In your customer area on boulanger.com, under 'Mes réparations' (my repairs), with your after-sales case number.