Cdiscount customer service
How to contact Cdiscount
Other ways to get in touch
- Chat: cdiscount.com
- Cdiscount app
- Customer area
- Cdiscount help centre
Before you call
Cdiscount runs a marketplace with third-party sellers. Check whether your item is sold 'by Cdiscount' or by a third party, because after-sales service is different. Keep your order confirmations.
Frequently asked questions
Does Cdiscount offer payment in instalments?
Yes. Cdiscount offers payment in 4 instalments with no fees on many products (conditions apply). The option is available at checkout on the website.
How do I return a Cdiscount item?
Via 'Mon compte > Mes commandes > Retourner un article'. You have 15 days for online purchases. The return may be free or at your cost, depending on the offer.
My Cdiscount third-party seller does not reply. What should I do?
Cdiscount can step in as a mediator.
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