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myCANAL customer service

Phone number, opening hours and other ways to get in touch

Opening hours

  • Monday8 am – 8 pm
  • Tuesday8 am – 8 pm
  • Wednesday8 am – 8 pm
  • Thursday8 am – 8 pm
  • Friday8 am – 8 pm
  • Saturday8 am – 8 pm
  • Sunday9 am – 7 pm

Hours taken from the official website, Paris time (CET/CEST).

Other ways to get in touch

  • canalplus.com/mycanal
  • myCANAL app

Before you call

Canal+'s streaming app. Included in all Canal+ subscriptions. Live and replay viewing.

Frequently asked questions

Is myCANAL included in my Canal+ subscription?

Yes, it is included in all Canal+ subscriptions. Log in with your Canal+ username and password.

How many screens can I use at the same time with myCANAL?

4 simultaneous screens are included in most Canal+ subscriptions.

Does myCANAL work abroad?

Yes, it is available via the internet. Some content may be geo-blocked depending on rights.

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